Message from the Finance Office
A few years after I graduated from college, I took a job in which my office was out of my house. I learned that I can be very productive, but on the flip side I found that I needed the interaction of everyone at the workplace. Fast forward 22 years and I know that productivity will not be a problem, but I know I will miss everyone from school and those interactions. This time around I have a husband that is virtual teaching and two children (18 and 19 years old) that are on the other side and learning from the virtual teaching. So like your family there is quite a bit going on here, so being lonely and having no one to talk to is quite different than years ago! I know that while we are unsure of everything right now, I know that each of has a "job" and we will do great at it.
While I do not anticipate much change in how we are doing things, there will be some changes that Kristin and I ask from you. First and foremost, if you have any questions, please communicate with us. Sometimes the hardest thing to do is to communicate if you are running into unforeseen issues. Please know that we understand that and we are here to talk through everything. If you have ever contacted me before, you know that I will do my best to come up with a reasonable solution. We are all running into issues with this event that we did not anticipate a few months ago, so please let me know if you have any problems that I can help with.
Kristin will be the one working mostly with SMART Tuition and enrollment information, while I will be working more on the accounting side. We do work closely together and for that reason, we are asking that you send your emails to firstname.lastname@example.org. If it is easier to just write to one of us, we understand that too! Writing emails is often harder than just talking, so if you would like to talk on the phone, just drop us an email with how to get in touch with you along with a quick explanation (ie: SMART Tuition question or payment question) and one of us will give you a call back.
Whether email or telephone call, we ask that you give us a bit of time to communicate with you knowing that our goal is to get back with you within 24 hours.
Your family can expect from us in the coming weeks:
- On or about April 5, you will be receiving your SMART Tuition billed. Included in this upcoming billing will be purchases from the spirit shop, lunch add-ons and after school care up to March 6. If you utilized Kids Club the first week of spring break, you will also be seeing that added to SMART. Tuition and enrollment fees will be included, if applicable.
- We are refunding a portion of the all-inclusive lunch and after school care billing for the isolation period of March 23 through April 24. Activity/clubs for this time period will also be refunded.
My wish for everyone is to stay healthy and be safe! We are all in this together and as a team can get through this!